SmartScale logo Home Privacy Terms Refund Login Privacy Policy Last updated: April 26, 2026 Effective date: April 26, 2026 This Privacy Policy describes how Gangsta Geeks LLC, doing business as Smartscale Consulting ("Smartscale Consulting," "we," "us," or "our"), collects, uses, and shares information about you when you visit smartscaleconsult.com, sign up for our SaaS subscription, purchase done-for-you services, monthly retainers, or courses, or otherwise interact with us (collectively, the "Services"). By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services. 1. Information We Collect Information you provide. When you create an account, place an order, book a call, fill out a form, or contact us, we collect information such as your name, business name, email address, phone number, billing address, and any content you submit through forms, surveys, or messages. Payment information. Payments are processed by our third-party payment processors. We do not store full payment card numbers on our servers; we receive limited transaction data such as the last four digits, card brand, billing ZIP code, and authorization status. Information collected automatically. When you visit the Services, we and our service providers collect log and device information including IP address, browser type and version, operating system, referring/exit pages, pages visited, timestamps, clickstream data, and approximate geographic location (derived from IP). Cookies and similar technologies. We use cookies, pixels, local storage, and similar technologies to operate the Services, remember your preferences, analyze traffic, and measure marketing performance. You can control cookies through your browser settings; disabling cookies may affect functionality. Information from third parties. If you sign in via a third-party identity provider, connect a third-party tool (such as Google, Facebook, or Stripe), or are referred to us by a partner, we may receive information from those parties consistent with their privacy policies. 2. How We Use Information We use the information we collect to: Provide, operate, and maintain the Services, including authenticating users, processing transactions, delivering done-for-you work, and providing customer support. Send transactional communications (account, billing, security, service delivery). Send marketing communications about our products and services where permitted by law. You can unsubscribe at any time using the link in any marketing email. Improve, personalize, and develop the Services, including measuring engagement and analyzing usage. Detect, investigate, and prevent fraud, abuse, security incidents, and other harmful activity. Comply with our legal and regulatory obligations and enforce our Terms of Service. 3. How We Share Information We share information only as described below. We do not sell personal information. Service providers. We share information with vendors that perform services on our behalf — for example payment processing, email delivery, hosting, analytics, customer support, and CRM. These providers are bound by contractual obligations to use the information only as needed to provide their services. Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. Legal and safety. We may disclose information when we believe in good faith that disclosure is required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Smartscale Consulting, our users, or others. With your consent. We will share information for any other purpose with your consent or at your direction. 4. Your Choices and Rights Account. You can access and update certain account information through your client portal at client.smartscaleconsult.com. To request deletion of your account, contact us at [email protected]. Marketing communications. You can opt out of marketing email by clicking "unsubscribe" in any message, or opt out of marketing SMS by replying STOP. Transactional messages required to operate your account will continue. State privacy rights. Depending on where you live (for example, California, Colorado, Connecticut, Virginia, Utah, Texas), you may have the right to request access to, correction of, or deletion of your personal information; to opt out of certain processing; and to appeal our decisions. To exercise these rights, email [email protected] from the address associated with your account. We will verify your request before taking action and will not discriminate against you for exercising your rights. Do Not Track. Our Services do not currently respond to browser Do Not Track signals. 5. Data Retention We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it. 6. Data Security We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, however, and we cannot guarantee absolute security. 7. Children's Privacy The Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, contact us and we will delete it. 8. International Users The Services are operated from the United States. If you access them from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. 9. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes will be notified by email or by a prominent notice on the Services prior to the change taking effect. 10. Contact Us Questions, concerns, or requests regarding this Privacy Policy: Gangsta Geeks LLC d/b/a Smartscale Consulting Email: [email protected] © 2026 SmartScale. Gangsta Geeks LLC d/b/a Smartscale Consulting. All rights reserved. Privacy· Terms· Refund· [email protected]